> For the complete documentation index, see [llms.txt](https://panaceamobile.gitbook.io/panacea-mobile-help-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://panaceamobile.gitbook.io/panacea-mobile-help-centre/how-to-guides/adding-prepaid-credits.md).

# Adding prepaid credits

#### Step 1: Accessing the Add Credits Feature

Once you log in to your account, you will see a **green 'Add Credit' button** on the top right corner of your dashboard. Clicking this button will take you to the 'Manage Funds' screen.

#### Step 2: Managing Funds Screen

On the 'Manage Funds' screen, you'll find:

* **Your Current Balance:** A clear display of your current credit balance.
* **Option to Purchase Credits:** Option to top up your account.
* **Recent Transactions Overview:** A summary of your most recent transactions.

#### Step 3: Purchasing Credits

* Click on the **'Purchase Credit'** button. This is your step towards adding new credits to your account.
* If you are a VAT-registered business, select 'Yes' and fill in your company details. This information is crucial for the invoice process.

#### Step 4: Generating a Proforma Invoice

* After filling in your details, you can proceed to generate a proforma invoice for the required amount of credits.
* This invoice will include all necessary banking details for making a payment.

<figure><img src="/files/UAOt3Zk9n6fPdWmqWDRl" alt=""><figcaption><p>Proforma Invoice</p></figcaption></figure>

* To pay for your credits, use **Electronic Funds Transfer**.
* Refer to the banking details provided on the proforma invoice.
* Please use your **invoice number as the payment reference**. This ensures that your payment is correctly matched and allocated to your account.

#### Tax Invoices

Once your payment is reflected and your credits are allocated, you will receive a system-generated tax invoice.&#x20;

{% hint style="danger" %}
**Credit Allocation Time:**

Please note that it may take **24 to 48 hours** for credits to be allocated to your account. This duration depends on your bank. If urgent, we recommend making immediate payment to avoid delays.
{% endhint %}


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