Blocked Numbers & Opt-Outs

This section provides a view of all numbers that have opted out of receiving SMS messages from your account.

• Easily see a list of all numbers that have chosen not to receive messages from your account by opting out.

• Export this list for external record-keeping.

Editing Blocked Numbers

Here, we provide a comprehensive guide on managing your block lists effectively using the new features available on the Dashboard.

Single Number Management

Add a Single Number (Without Source Address)	Use this option to add a single number to the block list without specifying a source address.
Add a Single Number (With Source Address)	This option adds a single number to the block list with a specified source address.
Delete a Single Number	Remove a single number from the block list using this option.

Bulk Management

Upload a file to add multiple numbers to the block list. There are several upload options:

Upload without Headers	Suitable for files that do not contain headers.
Upload with Only the "To" Header	For files that only include the "to" header.
Upload with "To" and "From" Headers	For files that include both "to" and "from" headers.
Upload with "To", "From", and Other Headers	For files that include additional headers along with "to" and "from".

Bulk Delete

Upload a file to delete multiple numbers from the block list.

Processing Time

The queue processor runs every 7 minutes (e.g., 9:07, 9:14, 9:21). Changes may take some time to take effect.

Note

This feature adds numbers to the account-level block lists only. If you need to add numbers to global lists, please contact support at [e-mail].

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