Sub Accounts

Your account supports the addition of sub-users, enabling you to allocate funds to them and granting them the ability to operate the account just like a primary user.

This feature is particularly useful when you want to enable multiple users to initiate and manage their own SMS campaigns. To manage sub-users — whether to add, edit, or disable them — simply log in to your main account and navigate to the 'Accounts' option, on the left pane of your SMS dashboard and select 'New Sub User'.

New Sub User

To set up a new sub-user on your account, you will need to fill in several essential details. After selecting the 'New Sub User' option, complete the setup by providing a username, password, and email address for the sub-user.

You'll also need to specify whether the account will operate under consolidated billing using your account funds (parent) or their own independent funds. You must also select the appropriate country, set a default prefix, and choose their timezone. Lastly, decide whether you would like the sub-user to receive an email notification regarding the creation of their account.

Sub user creation

Once the sub-user account is created, you can manage it directly from your dashboard via the 'Accounts' tab. Here, you have the option to:

• Transfer funds.

• Enable or disable the user.

• Log in as the user (though it's important to note that doing so will offer a restricted view compared to the full accessibility afforded through the sub-user's login credentials).