What is USSD?

Unstructured Supplementary Service Data (USSD) allows you to display a plain text message, typically a menu or instructions, on any GSM phone to which users can then respond.

A USSD session begins when a user makes a phone call to a USSD string (e.g. *120*912#) on their mobile phone.

Features

Build Campaigns - Create surveys, mobile portals, competitions, and more using the online campaign builder.

Integrate Your Services - Set your campaign to fetch text from your web services and push back user responses.

Create Responses - Redirect users to different nodes (pages) or trigger an SMS, email, or web call based on their responses.

Store Session Data - All user responses are saved and can even be reused in the current session to give users a personalised experience.

Earn Revenue - Set up paid content services and earn revenue with premium-rated USSD strings.

Detailed Reporting - View total sessions, impressions, costs, and revenue as well as user responses and detailed individual session info.

Use Cases

  • Surveys

  • Product Promotions

  • Utility Services

  • Paid Content

  • Two Factor Authentication

  • Voting

  • Financial Services

  • Competitions

  • Customer Portals

USSD Options

Creating Your USSD Campaign

Please refer to the below user guides to assist with the options available for creating your campaigns:

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